- Published
- 2021-08-16
- Venue
- Journal of Retailing and Consumer Services, vol. 63, pp. 102721
- Cited by
- 481
- Open access
- No free copy found
- DOI
- 10.1016/j.jretconser.2021.102721
Cite this paper
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- APA 7
Uzir, M. U. H., Halbusi, H. A., Thurasamy, R., Lim, R., Aljaberi, M. A. A., Hasan, N., & Hamid, M. (2021). The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country. Journal of Retailing and Consumer Services, 63, 102721. https://doi.org/10.1016/j.jretconser.2021.102721
- MLA 9
Uzir, Md. Uzir Hossain, et al. "The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country." Journal of Retailing and Consumer Services, vol. 63, 2021, pp. 102721, https://doi.org/10.1016/j.jretconser.2021.102721.
- Chicago
Uzir, Md. Uzir Hossain, Hussam Al Halbusi, Ramayah Thurasamy, Rodney Lim, Musheer Abdulwahid Abdo Aljaberi, Najmul Hasan, and Mahmud Hamid. "The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country." Journal of Retailing and Consumer Services 63 (2021): 102721. https://doi.org/10.1016/j.jretconser.2021.102721.
- GOST
Uzir M. U. H., Halbusi H. A., Thurasamy R. [и др.] The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country // Journal of Retailing and Consumer Services. — 2021. — Vol. 63. — P. 102721. — URL: https://doi.org/10.1016/j.jretconser.2021.102721
- BibTeX
@article{uzir2021effects, title = {{The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country}}, author = {Md. Uzir Hossain Uzir and Hussam Al Halbusi and Ramayah Thurasamy and Rodney Lim and Musheer Abdulwahid Abdo Aljaberi and Najmul Hasan and Mahmud Hamid}, journal = {Journal of Retailing and Consumer Services}, year = {2021}, volume = {63}, pages = {102721}, doi = {10.1016/j.jretconser.2021.102721}, url = {https://doi.org/10.1016/j.jretconser.2021.102721} }- RIS
TY - JOUR AU - Uzir, Md. Uzir Hossain AU - Halbusi, Hussam Al AU - Thurasamy, Ramayah AU - Lim, Rodney AU - Aljaberi, Musheer Abdulwahid Abdo AU - Hasan, Najmul AU - Hamid, Mahmud TI - The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country JO - Journal of Retailing and Consumer Services VL - 63 SP - 102721 PY - 2021 DA - 2021/08/16 DO - 10.1016/j.jretconser.2021.102721 UR - https://doi.org/10.1016/j.jretconser.2021.102721 ER -
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